PUBLIC OFFER
Digital Payment Acceptance and Settlement Services
Version 1.0 · Effective from: 1st of May 2026
This Public Offer (the “Offer”) is made by TAILCOR Sp. z o.o., a limited liability company incorporated under the laws of the Republic of Poland, registered in the National Court Register (KRS) under number 0000991576, NIP 7011105427, REGON 523090030, with its registered office at ul. Złota 7, office 28, 00-019 Warsaw, Poland (hereinafter referred to as “Tailcor”, “we” or “us”).
Tailcor is registered as a Virtual Asset Service Provider in Poland (registry number 2401-CKRDST.4060.1094.2022) and operates as an obliged entity under the Polish Act of 1 March 2018 on Counteracting Money Laundering and Terrorist Financing (Journal of Laws 2018, item 723), supervised by the General Inspector of Financial Information (GIIF).
This Offer is addressed to legal entities and registered sole traders established in the European Union (each, a “Merchant”) that wish to accept digital payments from their customers and receive settlements in fiat currency through the Services described herein.
By submitting the registration form on Tailcor's website, ticking the corresponding consent box and using the Services, the Merchant unconditionally accepts the terms of this Offer in full. Such acceptance constitutes a legally binding agreement between the Merchant and Tailcor (the “Agreement”) under Article 66 §1 and Article 661 of the Polish Civil Code and applicable EU law.
This Offer is not addressed to natural persons acting outside their trade, business, craft or profession (consumers within the meaning of Article 221 of the Polish Civil Code or Directive (EU) 2019/2161). Tailcor does not provide Services to private individuals.
1. Definitions
In this Offer, unless the context otherwise requires, the following capitalised terms have the meanings set out below:
“AML/CFT” — Anti-Money Laundering and Counter-Terrorist Financing, including the obligations imposed by Directive (EU) 2015/849 (4th AMLD), Regulation (EU) 2024/1624 (AMLR), and the Polish Act of 1 March 2018 on Counteracting Money Laundering and Terrorist Financing.
“Applicable Law” — All applicable laws, statutes, regulations, directives and binding guidance in force in the Republic of Poland and the European Union, including without limitation MiCA, the Transfer of Funds Regulation, AML/CFT regulations, EU sanctions regimes and the GDPR.
“Business Day” — Any day other than Saturday, Sunday or a public holiday on which commercial banks are generally open for business in Warsaw, Poland.
“Confirmation Threshold” — The minimum number of blockchain confirmations required for a Digital Asset transfer to be deemed final, as determined by Tailcor in accordance with industry practice for the relevant blockchain network.
“Conversion Rate” — determined by Tailcor based on market data, including applicable spreads and execution factors. Conversion Rate may include a margin applied by Tailcor as part of execution
“Crypto-Asset(s)” — A digital representation of value or rights that can be transferred and stored electronically using distributed ledger technology, within the meaning of Regulation (EU) 2023/1114 (MiCA). Where this Offer uses the term “Digital Asset(s)”, it means a Crypto-Asset within this definition. For the purposes of this Offer, Tailcor accepts only the Supported Tokens listed below.
“Customer” — An end customer of the Merchant who pays for goods or services by transferring Digital Assets through the Tailcor payment interface.
“Digital Asset(s)” — Has the meaning given in the definition of “Crypto-Asset(s)” above. Used as the operational term throughout this Offer.
“GDPR” — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.
“Merchant Account” — The internal record maintained by Tailcor containing the Merchant's identification data, Settlement Account details, transaction history and KYB status.
“MiCA” — Regulation (EU) 2023/1114 of the European Parliament and of the Council of 31 May 2023 on Markets in Crypto-Assets.
“Net Settlement Amount” — The amount payable to the Merchant in respect of a Transaction, equal to the EUR equivalent of the Digital Asset received, less the Service Fee, less any third-party banking or network fees actually incurred.
“Services” — The digital payment acceptance and fiat settlement services provided by Tailcor as described in Section 2 of this Offer.
“Service Fee” — The fee payable by the Merchant to Tailcor in consideration for the Services, set at one per cent (1%) of the gross EUR-equivalent value of each Transaction.
“Settlement Account” — The Merchant's dedicated bank account, opened and held in the Merchant's name with a bank established in the European Economic Area, designated by the Merchant for receipt of fiat settlements.
“Settlement Period” — The period of up to five (5) Business Days following confirmation of a Transaction, within which Tailcor shall transfer the Net Settlement Amount to the Settlement Account.
“Supported Tokens” — The Digital Assets accepted by Tailcor under this Offer, namely USDC (USD Coin) EURC (EUR Coin) and ETH (Ether), on supported blockchain networks. Tailcor may add, suspend or remove Supported Tokens or supported networks from time to time.
“Transaction” — A single payment from a Customer to the Merchant facilitated by Tailcor, consisting of (i) acceptance of Digital Assets at the Tailcor payment interface, (ii) blockchain confirmation, (iii) conversion to fiat, and (iv) settlement of fiat funds to the Merchant.
“Transfer of Funds Regulation” — Regulation (EU) 2023/1113 of the European Parliament and of the Council of 10 May 2023 on information accompanying transfers of funds and certain crypto-assets.
“Wallet” — A digital wallet (whether self-hosted or hosted by a regulated provider) used by a Customer or Tailcor to send, receive or hold Digital Assets.
2. Scope of Services
2.1. Tailcor shall provide the Merchant with a technical and operational solution enabling the Merchant to:
- accept payments from its Customers in Supported Tokens at its physical or online points of sale;
- receive, on the Merchant's behalf, the corresponding fiat amount converted at the Conversion Rate;
- obtain settlement of the Net Settlement Amount to the Settlement Account.
2.2. The Supported Tokens are limited to USDC (USD Coin), EURC (EUR Coin) and ETH (Ether). Tailcor reserves the right to add, suspend or remove Supported Tokens or supported blockchain networks at any time, with reasonable prior notice where practicable.
2.3. The Services are made available exclusively to Merchants that have successfully completed the Know-Your-Business (KYB) onboarding procedure described in Section 5.
2.4. Tailcor acts solely as a technical and operational service provider facilitating digital payment acceptance and settlement. Tailcor does not act as a payment institution, e-money institution or financial intermediary and is not a party to the underlying transaction between the Merchant and the Customer.
2.5. Tailcor does not hold Customer funds in fiat and does not operate customer payment accounts. Digital Assets received are processed and converted through third-party providers and settled in accordance with this Offer.
2.6. Certain elements of the Services, including but not limited to digital asset processing, custody, conversion and fiat settlement, may be performed by or through regulated third-party service providers. Tailcor remains responsible for the coordination of such services but does not itself perform regulated activities requiring separate authorization where such activities are delegated.
3. Transaction Process
3.1. The Merchant initiates a Transaction by entering the gross amount in PLN (or such other supported reference currency as Tailcor may permit) into the Tailcor payment interface accessible from any compatible device.
3.2. Tailcor displays a QR code or payment instruction to the Customer, who completes the payment by transferring the corresponding amount of a Supported Token from their Wallet.
3.3. A Transaction is deemed confirmed once the Confirmation Threshold for the relevant blockchain has been reached. From that moment the Transaction is final and irrevocable as between the parties.
3.4. Tailcor calculates the EUR-equivalent value of the confirmed Digital Assets at the Conversion Rate, deducts the Service Fee and any applicable third-party banking or network fees, and credits the Net Settlement Amount to the Merchant's internal balance.
3.5. Tailcor shall transfer the Net Settlement Amount to the Settlement Account within the Settlement Period by SEPA bank transfer (or such other transfer rail as Tailcor may use from time to time).
3.6. Each Transaction is subject to a per-transaction limit of EUR 1,000 equivalent, unless a higher limit has been agreed in writing between the parties following enhanced due diligence.
3.7. Settlement of the Net Settlement Amount shall only be made to Merchants that have successfully completed the Know-Your-Business (KYB) onboarding procedure and remain in good standing. Tailcor reserves the right to withhold or delay settlement where KYB verification is incomplete, pending, or requires additional review.
4. Financial Terms
4.1. Service Fee. The Service Fee is one per cent (1%) of the gross EUR-equivalent value of each Transaction. The Service Fee is deducted from the Digital Asset amount received and is reflected in the Net Settlement Amount.
4.2. No additional fees. Tailcor charges no setup fee, no monthly subscription fee, no minimum-volume fee and no early-termination fee. Third-party banking and blockchain network fees, where applicable, are borne by the Merchant and shown transparently in the Net Settlement Amount calculation.
4.3. Settlement currency. Settlements are made in EUR. Settlement in another fiat currency may be agreed in writing on a case-by-case basis.
4.4. Conversion Rate and market risk. The Conversion Rate is determined by Tailcor at the moment a Transaction is recorded as confirmed on the blockchain, based on prevailing market conditions and execution parameters. The Merchant acknowledges that the Conversion Rate may differ from publicly available reference rates. Any difference between the Conversion Rate and external market reference rates may result from execution factors, including pricing applied at the moment of payment initiation and borne by the Customer. Tailcor does not guarantee any specific external reference rate.
4.5. Settlement timing. Tailcor shall use commercially reasonable efforts to settle as promptly as possible, typically within one (1) Business Day. In any event, settlement shall occur within five (5) Business Days following blockchain confirmation. Delays caused by the Merchant's bank, by intermediary banks, by the SEPA infrastructure or by any other circumstance beyond Tailcor's reasonable control are not attributable to Tailcor for the purposes of this clause.
4.6. Refunds and chargebacks. Digital Asset payments confirmed on the blockchain are final. Tailcor does not operate a chargeback mechanism. Any refund of a Customer is to be arranged directly between the Merchant and the Customer; Tailcor shall not be liable for any such refund.
4.7. Taxes. All amounts payable under this Offer are exclusive of any value-added tax (VAT) or similar tax that may be applicable. Each party shall be responsible for its own taxes arising under Applicable Law.
4.8 Tailcor may delay, aggregate or adjust settlements where reasonably required for operational, compliance, risk management or technical reasons, including but not limited to:
- pending onboarding completion;
- suspected irregular transactions;
- changes to Merchant banking details;
- system or banking infrastructure constraints.
4.9. Pricing transparency. The Merchant acknowledges that the final amount of Digital Assets paid by the Customer is determined at the moment of payment initiation and may include pricing adjustments borne by the Customer. Such pricing does not constitute a fee charged to the Merchant.
5. Know-Your-Business, AML/CFT and Sanctions
5.1. Prior to and throughout the provision of the Services, Tailcor shall apply customer due diligence measures in accordance with Applicable Law, including standard or enhanced due diligence as the case may require.
5.2. The Merchant shall, upon request:
- provide Tailcor with constitutional and registration documents, including extracts from the relevant commercial register;
- provide identification documents of the beneficial owners and members of the management body;
- provide proof of the registered office, proof of the trading address, and confirmation of website domain ownership where applicable;
- provide information on the source of funds and the nature of the Merchant's business;
- notify Tailcor without undue delay of any change in the information previously provided.
5.3. Tailcor shall comply with the Transfer of Funds Regulation in respect of every Transaction, including the collection, verification and transmission of originator and beneficiary information as required by Articles 14–18 of that Regulation.
5.4. The Merchant warrants that neither it, nor any of its beneficial owners or directors, is the subject of any applicable international sanctions regimes, including but not limited to those imposed by the European Union, the United Nations, the United Kingdom or the United States (OFAC), and that it is not established in, nor conducts business with counterparties from, any jurisdiction subject to comprehensive sanctions.
5.5. Tailcor reserves the right, acting reasonably, to refuse to onboard a Merchant, to suspend the Services in whole or in part, to delay any Settlement, or to terminate the Agreement without liability where Tailcor has reasonable grounds to suspect a breach of Applicable Law, fraud, sanctions violation, or any of the Merchant's representations and warranties.
6. Merchant Representations and Warranties
By accepting this Offer, the Merchant represents and warrants on a continuing basis that:
- it is a legal entity or registered sole trader duly incorporated and existing under the laws of an EU Member State;
- it has all necessary corporate power, authorisations and licences to enter into the Agreement and to perform its obligations under it;
- it conducts only lawful business activities and does not engage in any activity prohibited by Applicable Law or by the Tailcor Acceptable Use Policy published on the Tailcor website;
- the funds and assets used in connection with the Services are derived from lawful sources and are not connected with money laundering, terrorist financing or any other illegal activity;
- the Settlement Account is held in the Merchant's name and is operated by an EEA-licensed credit institution or payment institution;
- all information provided to Tailcor in the course of onboarding and during the term of the Agreement is accurate, complete and not misleading.
7. Prohibited Activities
The Merchant shall not use the Services in connection with any of the following activities:
- the sale of weapons, ammunition, explosives or military equipment;
- narcotics, psychotropic substances and unregulated pharmaceuticals;
- adult content, prostitution, escort services or any pornographic material;
- unlicensed gambling, betting or lottery activities;
- the sale of counterfeit, stolen or trademark-infringing goods;
- pyramid schemes, Ponzi schemes, multi-level-marketing schemes lacking a genuine product;
- any activity prohibited by any applicable international sanctions regimes, including those imposed by the EU, UN, UK or US;
- any activity that the supervisory authorities of Poland or the European Union classify as high-risk for AML/CFT purposes and that has not been expressly approved in writing by Tailcor following enhanced due diligence.
Tailcor reserves the right to update this list from time to time by publishing an updated Acceptable Use Policy on its website.
8. Liability
8.1. Subject to mandatory provisions of Applicable Law, Tailcor's aggregate liability to the Merchant under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be limited to the total Service Fees actually received by Tailcor from the Merchant during the twelve (12) months preceding the event giving rise to the claim.
8.2. Tailcor shall not be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation loss of profits, loss of revenue, loss of goodwill, loss of business opportunity or loss of anticipated savings, even if Tailcor has been advised of the possibility of such damages.
8.3. Tailcor shall not be liable for delays, failures or losses arising from circumstances beyond its reasonable control, including without limitation: blockchain network congestion, forks, reorganisations or outages; failures of third-party banks, payment institutions or correspondent banks; SEPA-rail delays; force majeure events as defined in Section 13; acts or omissions of the Merchant or the Customer; or compliance with any order, injunction or instruction of a regulatory or judicial authority.
8.4. Nothing in this Section 8 limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under Applicable Law.
9. Data Protection
9.1. In performing the Services, each party shall comply with the GDPR and the Polish Act of 10 May 2018 on the Protection of Personal Data. Each party shall be a separate controller in respect of the personal data it processes for its own purposes under the Agreement.
9.2. Where, in connection with the Services, Tailcor processes personal data on behalf of the Merchant (for example, in the limited circumstances described in the Tailcor Privacy Notice), the parties shall enter into a separate data processing agreement reflecting the requirements of Article 28 GDPR.
9.3. Tailcor's processing of personal data is described in the Tailcor Privacy Notice, available on the Tailcor website. The Merchant shall make the Tailcor Privacy Notice available to its Customers at the point of sale, in compliance with Articles 13 and 14 GDPR.
9.4. Tailcor retains transaction records and AML/CFT documentation for a period of not less than five (5) years after the end of the business relationship, or longer where required by Applicable Law.
10. Confidentiality
10.1. Each party shall keep confidential all non-public information disclosed to it by the other party in connection with the Agreement and shall use such information solely for the performance of its obligations under the Agreement.
10.2. The obligation of confidentiality survives termination of the Agreement and continues for a period of five (5) years after termination, save for information required to be retained or disclosed under Applicable Law or by order of a competent authority.
11. Amendments
11.1. Tailcor may amend this Offer at any time. Amendments take effect upon publication of the updated Offer on the Tailcor website.
11.2. Tailcor shall notify the Merchant by email of any amendment that materially affects the Merchant's rights or obligations, at least fifteen (15) calendar days before the amendment takes effect.
11.3. If the Merchant does not accept a material amendment, the Merchant may terminate the Agreement with immediate effect by written notice to Tailcor before the amendment takes effect. Continued use of the Services after the effective date of the amendment constitutes acceptance of the amended terms.
12. Term and Termination
12.1. The Agreement enters into force upon acceptance of this Offer by the Merchant and continues for an indefinite term until terminated in accordance with this Section.
12.2. Either party may terminate the Agreement for convenience by giving the other party at least thirty (30) calendar days' prior written notice. Notices to Tailcor shall be sent to legal@tailcor.com or to such other email address as Tailcor may designate in writing.
12.3. Tailcor may terminate the Agreement with immediate effect by written notice to the Merchant in any of the following events:
- the Merchant breaches a material provision of the Agreement and, where the breach is capable of remedy, fails to remedy it within ten (10) Business Days of being notified;
- the Merchant becomes the subject of insolvency, bankruptcy, restructuring or analogous proceedings;
- Tailcor is required to terminate by Applicable Law, by an order of a competent authority or for AML/CFT or sanctions reasons;
- any of the Merchant's representations or warranties proves to be untrue, inaccurate or misleading in any material respect.
12.4. Termination of the Agreement is without prejudice to any rights or remedies of either party accrued before termination, including the right to receive any Net Settlement Amount in respect of Transactions confirmed before termination.
13. Force Majeure
Neither party shall be liable for any delay or failure to perform any of its obligations under the Agreement (other than payment obligations already accrued) caused by events beyond its reasonable control, including without limitation acts of God, war, terrorism, civil disturbance, pandemic, government action, blockchain network failure or fork, sustained internet outage, or failure of essential third-party infrastructure.
14. Governing Law and Dispute Resolution
14.1. The Agreement is governed by and construed in accordance with the laws of the Republic of Poland, excluding its conflict-of-laws rules.
14.2. Any dispute, controversy or claim arising out of or in connection with the Agreement, including any question regarding its existence, validity, interpretation, performance, breach or termination, shall be resolved as follows:
- first, by good-faith negotiations between the parties for a period of at least thirty (30) calendar days from the moment one party serves written notice of the dispute on the other;
- if the dispute is not resolved by negotiation, it shall be finally settled by arbitration administered by the Court of Arbitration at the Polish Chamber of Commerce in Warsaw under its rules in force at the time of commencement, by a sole arbitrator, with the seat of arbitration in Warsaw, Poland and the language of the proceedings being English.
14.3. Notwithstanding the foregoing, Tailcor may bring proceedings against the Merchant for the recovery of monies due in any court of competent jurisdiction in the Merchant's place of establishment.
15. Miscellaneous
15.1. Entire agreement. The Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior negotiations, representations or agreements, whether written or oral.
15.2. Severability. If any provision of the Agreement is held invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect, and the parties shall negotiate in good faith to replace the invalid provision with a valid one closely reflecting their original intent.
15.3. No waiver. Failure by either party to enforce any provision of the Agreement shall not constitute a waiver of that provision or of any other rights of that party under the Agreement.
15.4. Assignment. The Merchant may not assign or transfer any rights or obligations under the Agreement without Tailcor's prior written consent. Tailcor may assign or transfer the Agreement to any affiliate or in connection with a corporate reorganisation, merger or sale of business.
15.5. Notices. Unless otherwise specified in this Offer, notices to Tailcor shall be sent to legal@tailcor.com. Notices to the Merchant shall be sent to the email address provided by the Merchant on registration.
15.6. Language. This Offer is concluded in English. A Polish translation may be provided for convenience; in the event of any discrepancy, the English version prevails.
16. Tailcor Contact Details
TAILCOR Sp. z o.o.
ul. Złota 7, office 28, 00-019 Warsaw, Poland
KRS: 0000991576 · NIP: 7011105427 · REGON: 523090030
VASP register: 2401-CKRDST.4060.1094.2022
General enquiries: info@tailcor.com
Legal notices: compliance@tailcor.com
Website: https://tailcor.com
